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The Best Airline Ground Services in the world

Posted on: 27/01/2013

The Best Airline Ground Services in the world

Thai AIrways A380

THAI AIRWAYS INTERNATIONAL has won award for the Best Airline Ground Services at the 2012 World Airline Awards held at Farnborough Air Show. Thai Airways International Public Company Limited (THAI) is the national flag carrier and largest airline of Thailand.


THAI Royal Silk or Royal Orchid lounges are available to THAI’s premium passengers in various domestic and international destinations. The airline’s hub at Suvarnabhumi Airport also includes a Royal First Class Lounge for first class passengers. Royal Orchid Lounges at Suvarnabhumi Airport have been named according to THAI’s corporate concept which has derived from its own Corporate Identity, its Slogan, its Location, and its Service.

Thai airways lounge, Krabi

Royal First Lounge at Concourse D, Level 3 has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.

Passengers traveling internationally from Bangkok in Royal Silk or Royal First classes are also entitled private security screening and passport control facilities, as well as free spa services at the Royal Orchid Spa, with different services available depending on the service class flown by the passenger. THAI’s first class ground services at Bangkok additionally provide private transportation services within the terminal to first class passengers.

Thai Royal First Lounge

THAI Ground Services has recently received the delivery of new ramp equipment to facilitate ground operations activities especially new generation aircraft. The delivery included 4 passenger step trucks, 2 aircraft towbarless pushback tractors, 2 main deck loader vehicles and 24 hybrid tractors. THAI Ground Services believes the arrival of new ramp equipment will further enhance the operations of the airline’s customer service.

Thai Airways business class lounge


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